App Support

Does the app require an internet connection?

An internet connection is required for AI-generated interpretations. The Hexagram Library and previously cached readings remain available offline.

Where is my data stored?

Your readings and cached AI responses are stored locally on your device. We do not sell your data or use it for advertising. See our Privacy Policy for details.

What AI service powers the interpretations?

Interpretations are generated by DeepSeek through a secure self-hosted proxy endpoint at api.xansmagicapps.com.

Is this app a mental health or medical service?

No. Sentient I Ching is a reflective and spiritual guidance tool for entertainment, study, and personal insight. It does not diagnose, treat, or provide clinical advice.

I found a problem with an AI-generated response. How do I report it?

You can flag a response directly inside the app using the report control shown beneath the interpretation. You can also email support with a brief description of the issue.

How do I delete my data?

All data is stored locally on your device. To remove it, clear the app's storage in Android settings or uninstall the app.

How do I cancel or restore my subscription?

Subscriptions are managed through Google Play. Open the Play Store app, go to Payments & subscriptions, then Subscriptions, and select Sentient I Ching.

The interpretation seems off or strange. What should I do?

AI responses are a prompt for reflection, not a final authority. If a response feels unhelpful, try rephrasing your question, casting again, or using the in-app report option.